This Agreement has been signed between the following parties within the framework of the terms and conditions stated below.

B. ‘SELLER’; (hereinafter referred to as “SELLER” in the contract)




TEL: 0 216 441 16 95

Mail: info@mrwoodhookah.com

A. ‘BUYER’; (hereinafter referred to as “BUYER” in the contract)


Person to be delivered

Delivery address



Email / username


Name / Surname / Title




Email / username

By accepting this contract, the BUYER accepts in advance that if the contract subject confirms the order, it will be under the obligation to pay the price subject to the order and, if any, additional charges such as shipping fee, tax, and that it has been informed about it.


In the implementation and interpretation of this contract, the terms written below will refer to the written explanations.

MINISTER: The Minister of Customs and Trade,

MINISTRY: The Ministry of Customs and Trade,

LAW: Law on Consumer Protection No. 6502,

REGULATION: Distance Contracts Regulation (Official Gazette: 27.11.2014 / 29188)

SERVICE: The subject of all kinds of consumer transactions other than providing goods that are made or committed to be made in return for a fee or benefit,

SELLER: The company that offers goods to the consumer within the scope of its commercial or professional activities or acts on behalf or account of the goods,

BUYER: Real or legal person who acquires, uses or makes use of a good or service for commercial or non-professional purposes,

SITE: The website of the SELLER,

ORDERING PARTY: Real or legal person requesting a good or service through the website of the SELLER,


CONTRACT: This contract concluded between the SELLER and the BUYER,

GOODS: It refers to the movable goods subject to shopping and software, sound, image and similar intangible goods prepared for use in the electronic environment.


This Contract hereby provides for the rights and obligations of the parties in accordance with the provisions of the Law on the Protection of the Consumer No 6502 and the Regulation on Distance Contracts regarding the sale and delivery of the product whose qualifications and sales price are specified below and the payment of the price, which the BUYER has ordered electronically through the website of the SELLER. arranges.

The prices listed and announced on the site are the sales price. The announced prices and promises are valid until they are updated and changed. The prices announced periodically are valid until the end of the specified period.

These two copies of the work previously signed by the seller have been accepted by the buyer on the order date and a copy will be sent to the recipient’s mail address.


Delivery costs belong to the Buyer. If the seller declares on the website that the delivery fee of the shoppers above the announced amount will be covered by him, the delivery cost belongs to the Seller. Delivery; It is done as soon as possible after the stock is available and the cost of the goods is transferred to the Seller’s account. The seller delivers the goods / services within 30 (thirty) days from the order. If, for any reason, the cost of the goods / services is not paid or canceled, the Seller shall be deemed to be free from the obligation to deliver the goods / services.


The buyer will inspect the contractual goods / service (cargo) before receiving dents, fractures, torn packages, etc. will not receive the damaged and defective goods / services from the cargo company. The delivered goods / services will be deemed undamaged and intact. Careful protection of the goods / services after delivery belongs to the buyer. If the credit card belonging to the Buyer is used unfairly or unlawfully by unauthorized persons, after the delivery of the goods / service, the relevant bank, financial or intermediary institution does not pay the price of the goods / services to the Seller, provided that the Buyer has delivered the goods / service 3 ( It is obliged to send it to the Seller within three) days. In this case, shipping costs are the responsibility of the buyer.


6.1- Wooden hookah set, hookah glass, hookah hose, hookah lance, hookah bowl, hookah metal pipe products offered for sale on the website of the seller, Type and Type, Quantity, Brand / Model, Color, Sales Price Including Taxes (pieces x are the products that have been ordered by paying the price on the internet.

6.2- Payment Method: [Payment Method]

6.3- On the other hand, since the term sales are made only with the credit cards belonging to the banks, the buyer will also confirm the relevant interest rates and the information about the default interest from the bank, and in accordance with the provisions of the legislation in force, the provisions regarding interest and default interest are in the credit card agreement between the Bank and the buyer. It accepts, declares and undertakes that it will be applied within the scope of
Return Procedure to credit card:

In cases where the buyer exercises his right of withdrawal or the product subject to the order cannot be supplied for various reasons or the Arbitration Committee decides to return the price to the consumer, if the shopping is made by credit card and in installments, the credit card return procedure is as follows:

No matter how many installments our customer bought the product in, the Bank pays the customer in installments. The SELLER intermediary returns to the institution the price of the product that it has received in order to be returned to the buyer’s account or credit card in a complete way. After paying the whole price of the product to the bank through the intermediary institution in one time, in the case of the refund of the installment expenses made from the bank POS to the credit card of our Customer, the requested refund amounts are transferred to the bearer accounts by the Bank in installments, again in order to prevent the parties involved in the matter from falling into disadvantage. If the return date does not coincide with the account cut-off dates of the card, 1 refund will be reflected on the card each month and the customer will receive the installments paid before the return, after the end of the installments of the sale, the number of installments paid before the return will be deducted from the existing debts.

In the event of the return of goods and services purchased with the card, the SELLER cannot make cash payments to the Customer in accordance with the contract made with the intermediary institution. In accordance with the procedure we have described above, the Customer cannot be paid in cash, since it is obliged to pay on account or on account. The refund to the credit card will be made by the Bank in accordance with the above procedure, after the seller pays the amount to the Bank in one time through the intermediary institution.

The buyer accepts and undertakes that he has read and accepted this procedure.

6.4- Delivery Method and Address:

Delivery Address: is the address declared by the buyer.
Delivery Person: person (s) or company determined by the buyer.
Invoice Address: It is the address determined by the buyer during the order.

Delivery will be delivered by hand at the above-mentioned address of the Buyer via the courier company. (This condition is not valid for residential areas, villages, towns and islands far from the district centers where cargo companies do not deliver.) Even if the buyer is not at the address at the time of delivery, the SELLER will be deemed to have fulfilled its action completely and completely. For this reason, any damage caused by the buyer’s late delivery of the product and the expenses incurred due to the fact that the product has been waiting in the cargo company and / or the return of the cargo to the SELLER also belongs to the BUYER.

Shipping Fee: The shipping price is added to the total amount of the order and paid by the customer. It is not included in the product price.


7.1- The BUYER declares that he / she has read the preliminary information about the basic characteristics of the contract product, the sales price, the payment method and the delivery on the www.mrwood.store.com.tr website and has given the necessary confirmation electronically.
7.2- The contractual product is delivered to the BUYER or the person / organization at the address indicated in the preliminary information on the website, depending on the distance of the BUYER’s place of residence for each product, provided that it does not exceed the legal 30-day period.
7.3- If the product subject to the contract is to be delivered to another person / organization other than the BUYER, the SELLER cannot be held responsible if the person / organization to be delivered does not accept the delivery.
7.4- The SELLER is responsible for the delivery of the product subject to the contract in a sound, complete manner, in accordance with the qualifications specified in the order, and with warranty documents and user manuals, if any.
7.5- For the delivery of the product subject to the contract, the signed copy of this contract must be delivered to the SELLER and the price must be paid in the form of payment preferred by the BUYER. If, for any reason, the product price is not paid or is canceled in the bank records, the SELLER is deemed to be free from the obligation to deliver the product.
7.6- If the related bank or financial institution does not pay the price of the product to the SELLER due to the fact that the credit card belonging to the BUYER is used unfairly or unlawfully by unauthorized persons not due to the BUYER’s fault, the product shall be It must be sent to the SELLER within the day. In this case, shipping costs belong to the BUYER.

cur due to the proper use of the product or product within the period of withdrawal.

f) If the campaign limit amount set by the SELLER is decreased due to the use of the right of withdrawal, the discount amount used within the scope of the campaign is canceled.


The goods that are prepared in line with the BUYER’s request or explicitly personal needs and that are not suitable for return, underwear bottom pieces, swimwear and bikini bottoms, make-up materials, disposable products, goods that are in danger of deterioration or that are likely to expire, will be delivered to the BUYER. Products that are not suitable for health and hygiene if the package is opened by the PURCHASER after the delivery, products that are mixed with other products after delivery and cannot be separated by nature, Goods related to periodicals such as newspapers and magazines, except those provided under the subscription agreement, Immediate performance in electronic environment The return of the services or intangible goods delivered to the consumer instantly, audio or video recordings, books, digital content, software programs, data recording and data storage devices, computer consumables, packaging is not possible as per the Regulation. . In addition, before the expiration of the right of withdrawal, it is not possible to use the right of withdrawal regarding the services started with the consent of the consumer.


In the event that the parties do not fulfill their obligations from the resources of this contract, Article 123-125 of the Turkish Code of Obligations. The provisions on Default of the Borrower in the article will be applied. In cases of default, if any party fails to fulfill its actions within the time limit without a justifiable reason, the other party will give the non-performing party a 7-day period to fulfill the action. If it is fulfilled during this period, the party who does not fulfill its action will be deemed as default and the creditor has the right to demand the delivery of the goods, and / or the termination of the contract and the return of the price.

Pursuant to the last paragraph of Article 9 of the Regulation on Distance Contracts, if the seller is unable to fulfill the contractual obligations by claiming that it is impossible to fulfill the goods or services subject to the order (the situation that the product or service cannot be supplied from the supplier company in any way), it shall notify the consumer before the expiry of the contractual performance obligation. In this case, the SELLER has the right to terminate the contract immediately, and undertakes to return the price of the product ordered by the customer and all documents that put them under debt, if any.

If the product subject to the contract cannot be delivered in due time due to force majeure that may prevent the SELLER from fulfilling this obligation or adverse weather conditions that prevent transportation, interruption of transportation, fire, earthquake, flood, in such cases, the BUYER has no responsibility can exercise one of the right to cancel the order or postpone the delivery time until the obstacle is removed. In case the BUYER cancels the order, the amount paid will be paid to him within 10 days. (In the case of purchases made by credit card in installments, the above procedure is accepted by the BUYER for the refund to the credit card)


Complaints and objections in disputes arising from this contract will be made to the arbitration committee or the consumer court in the place where the consumer is located or where the consumer transaction is made within the monetary limits specified in the following law. Information on the monetary limit is below:

The value for applications to be made to consumer arbitration committees for 2017, effective from 01/01/2017:

a) District consumer arbitration committees in disputes under 4.570,00 (four thousand five hundred seventy) Turkish Lira,

b) Provincial consumer arbitration committees in disputes between 4.570.00 (four thousand five hundred and seventy) Turkish Liras and 6.860,00 (six thousand eight hundred sixty) Turkish Liras in provinces with metropolitan status,

c) Provincial consumer arbitration committees in disputes under 6.860 (six thousand eight hundred sixty) Turkish Lira in the centers of provinces that are not in metropolitan status,

ç) Provincial consumer arbitration committees have been appointed in disputes between 4.570.00 (four thousand five hundred and seventy) Turkish Liras and 6.860,00 (six thousand eight hundred sixty) Turkish Liras in districts of provinces that are not metropolitan.

This Agreement is made for commercial purposes.


When the BUYER makes the payment for the order placed on the Site, it is deemed to have accepted all the terms of this contract. The SELLER is obliged to make the necessary software arrangements to obtain confirmation that this contract has been read and accepted by the BUYER before the order is realized.

In case the order is realized, the BUYER is deemed to have accepted all the terms of this contract.